IT service for smooth order management
We provide comprehensive IT services at every level in everything to do with pipes, flanges and fittings to go with our delivery service.
Our customers benefit from our my rff online portal as well as other digital services to ensure smooth order management, from the order itself to storage and invoicing.
Our my rff online portal
Our my rff online portal forms the nerve centre of our IT service. Apart from seamless order tracking, we provide additional digital services such as managing general orders and access to a complete database of customer certificates and other documents.
We also provide an electronic library with a wide variety of catalogues and additional information about our delivery programme through our media library. These services are available for customers to use:
- My rff
Easy and secure online order management.
- Online catalogues
Access to a wide variety of catalogues and downloads all about our products.
- B2B and eProcurement
Individual B2B and marketplace connections.
- Additional information directly on the certificate
Order and article information specifications directly on the certificate. Also available as a barcode.
- Certificates online
Our certificate database is available free of charge.
- Certificates by e-mail
Electronic transfer of certificates on creating the delivery note.
- Electronic invoicing
On request you can receive all invoices as PDF via e-mail.
- Invoice settlement using the credit memo procedure
Division Manager Organisation and Digitalisation
We at rff provide a broad range of options for IT services and digital solutions to specification. My team and I would be pleased to talk to you about your requirements
'We provide our customers a wide variety of useful and professional IT services and other digital solutions.'
Thomas Büssenschütt, Division Manager Organisation and Digitalisation
Testing and acceptance
Pipes and pipe connections are often exposed to extreme stresses. They are thoroughly tested with material tests or are approved by third parties.